We closed the complaint as unresolved since the casino failed to provide us with the requested evidence. The player from India has had his account blocked and funds deducted without further explanation. After securing a winning from a free bet, the casino requested KYC verification which was completed, but his account was blocked for alleged violation of policies. The player deposited money, it left their bank account but it wasn’t credited to their casino account. He provided all the requested proofs such as screenshots, bank statements, and other details, but the casino kept asking for more.
After successfully creating an account, you will have access to real money gambling. Once registered, you will be able to log in to your account from any device. The Withdrawal time depends on the processing of your request in Paramatch and the time it takes for the payment system to complete the transaction. On average it takes 15 minutes to withdraw, but depending on the type of payment system can be up to 48 hours.
The player from Ukraine experienced technical difficulties while playing a specific game. parimatch The player did not provide sufficient evidence, therefore, we were forced to close this complaint. The player from Brazil has tried to activate Deposit bonus including Free Spins without being successful. Even though we assumed that the issue had been resolved, without a confirmation from the player, we were forced to reject this complaint.
There are 8 different sections; each section has multiple subsections with 4+ questions and answers that thoroughly address the question. Their Help Centre has a search bar, so you can find your query easily if it’s a common issue. Complete your account verification before trying to withdraw anything.
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The player was encouraged to remain in contact for any future developments. The player from India had experienced difficulties unblocking his account at Parimatch. The casino had requested KYC documents, which were promptly sent, but after 17 days, the player had not received any updates or responses regarding the verification process.
Player’s withdrawal is delayed.
- You don’t have to sign up for the second time if you already have an account, you can bet on both sporting events and an online casino using your main Parimatch account.
- Look at this screen, and you’ll see that we have a match between India A and New Zealand.
- Whether you’re rooting for your favorite teams or discovering new sports, you can watch high-quality live streaming and stay up to current on the action.
- We concluded that since the player had already lost the deposit that was supposed to activate the bonus, we were unable to assist further.
- The case was ultimately not pursued further by the Complaints Team.
Whenever you complete the very fair wagering conditions of the Parimatch promotions, you can use all of the available methods to cash out your earnings. However, our experts recommend you use Visa due to the general convenience and the high security it provides. You will also find the website among our highest-rated Visa gaming sites due to the high maximum withdrawal cap of £30000 per transaction. All banking options available on the platform have the same payout time of 24 to 72 hours, so there is no clear favourite in that department.
- You can win real money by betting on your favorite sports disciplines and playing casino games.
- Parimatch casino ensures that all its members are above 18 years of age.
- An Indian player had requested a withdrawal on February 28 but had not received the funds.
- Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos.
- According to our tests and collected information, Parimatch Casino has an average customer support.
How to Play Parimatch Casino for Real Money?
On top of this, new users can also get their hands on 300 free spins making this a fantastic deal for lovers of slots. To make matters a little more complicated, the new casino has a ‘new’ and ‘classic’ button across the top menu. The ‘new’ option, selected by default, still feels like a work in progress at times. Within the categories section, all that is present is ‘all games’ or ‘slots’ despite Parimatch offering much more than this. On the ‘classic’ page, more category options appear, and you also have quick links to bonuses and tournaments.
The player from India had made a deposit on April 1st, but the funds had not been credited to his casino account yet. However, due to a lack of response from the player, the complaint was ultimately rejected. Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews.
The player from India deposited 3000 INR to his casino account via UPI, but the transaction was declined in the casino’s payment history. The amount was deducted from his bank account but was neither reflected in the casino wallet nor refunded. The support team did not provide any resolution after two days. We requested additional information from the player to proceed with the investigation. However, the player did not respond to our messages and questions, leading to the rejection of the complaint due to insufficient information.
